ING Netherlands

Use Case: ING Netherlands

During the migration from Postbank to ING, consolidating the different backend systems became top priority at ING. This included the systems powering their investments products. ING had to make a choice between either updating their current systems or replacing them entirely with one single solution.


The choice was made to replace current systems with EuroPort+. The main reason to go with EuroPort+ is its enormous flexibility. EuroPort+ enabled ING to power all of their investment products (e.g. ‘zelf-’, ‘beheer-’ and ‘advies-beleggen’) and even adapt them for the different market segments (e.g. Mass, SMB, Private Banking, Personal Banking). The result is one single system replacing 117 different legacy systems.

The case

Since the process of replacing current systems was part of the larger migration from Postbank to ING, the bank applied very strict internal deadlines. Following our proven implementation strategy, we managed to have the full back-office in production in less than 12 months. After going live, the various customer segments where gradually migrated to the new EuroPort+ system. Today 99% of all investments related products at ING run on EuroPort+.

Implementation

In order for ING to go live rapidly, we developed the actual web front-end. Later ING built their own front-end based on EuroPort’s extensive API. This enabled ING to incorporate EuroPort+ functionalities seamlessly into their ‘Mijn ING’ website and app.